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The 5 starts are for the work that Alex did only. The time delay and the notices sent to me were not warranted.
Paul Maltzberger came out to adjust our garage door in a condo we recently purchased. He’s the most conscientious service professional I’ve ever met. Did a great job and gave us tips on how install the Lift Master Ap, how to use the camera (didn’t even know we had one), how to extend the life of our backup battery, how to clean the desert dust and debris from our hinges, and check to see if our sensors are aligned.
We are stoked with Besser Bros service on our Garage door. We bought a house with a Besser Installed door and had them come out to service it as it had been 2 yrs.Besser Bros answered the phone, were super friendly, ask the right questions, and booked a service appt.I received SMS/Texts the night before reminding me of the appointment time. The service tech calls and texts when he's on the way with their ETA.The explained what they did, why the services helps extend the life of the rollers etc and runs quieter.Our door runs quietly no loud noises and is smooth as silk.I look forward to having them out again. Hope to get a wall mounted motor in the future to get rid of the chain drive that takes up ceiling space.
Paul was great ! Arrived as scheduled, very informative because I had a lot of questions ! Now you can hardly hear the door! I will be calling Paul should any problems arise !
Besser Bros. Service Technician James showed up on time at my house on November 14 to repair my roll-up garage door which had been damaged to the extent that a door panel has been dented to the extent that the door couldn't be lowered and a wheel on the edge of the door had come off the track. He made adequate repairs to the panel to allow the door to be raised and lowered by the opener. He also adjusted the wheels so that all were were back in the track. He then gave me a complete estimate as to the cost of the door and opener replacement, should I decide to do that in the future, doing so without any high pressure salespitch. I was very satisfied with his work and timeliness. I used Besser Bros. to make some adjustments to my garage door years ago when we first moved into our home. I wouldn't want to use anyone else and I highly recommend their services.
Called for an emergency visit because I could not close my garage door.Although the office couldn’t guarantee, they could get someone to me that day, they made the magic happen, and a tech showed up at that afternoon. He was terrific, and it took him all of two minutes to fix the door. I even asked him to program my new remote and he was able to do that in no time! Highly recommend this company.
My garage door was stuck in the open position. I couldn't even pull the manual rope to release it. I had appointments and could not leave the house to go to them. Besser understood my emergency so they dispatched a driver. He was there in a half hour. The problem was unusual. The angle of the sunshine this time of year was right on the electric sensor so we got that fixed fast. Then, I needed two new sensors and he installed them. Remarkable and friendly service.
Alex did a fantastic job in replacing our broken 8-year old garage door springs. Much quieter now too!
Alex was very professional. He explained everything he did for my garage door and it’s working great!
I’ve never seen such great, professional and passionate technician like Paul. He’s very informative on the problem we had, and also provided detailed instructions for future maintenance. I’d highly recommend him and this company to my family and friends!
It was great working with Besser Brothers Garage Door.All the work was completed properly and professionally.We especially like working with Paul, Walter, & Devin.They went out of their way to take care of us.
James S was our serviceman and did a superb job. He thoroughly examined the garage doors to find the root of our problem and fixed them in a very short time frame. He was generous with his time and explanation as to what the issues were. I highly recommend Besser Bros. for any garage door repairs needed. Outstanding customer service!!!
Paul was awesome - full of knowledge and tips. I highly recommend Besser, just make sure Paul is the guy to help you out.
Paul was extremely knowledgeable and knew everything about my old door style. Friendly and punctual and loaded with personality. I will absolutely recommend Besser Bros to friends.
Paul knows his stuff and most importantly he is always to go the extra mile to help his customers
I recently had the pleasure of working with Paul. I throughly impressed with the level of service and professionalism he provided. He arrived at the scheduled time, well-prepared with the necessary tools and equipment. His friendly demeanor made the entire experience pleasant and stress-free. I highly recommand Paul for anyone in need of garage door maintenance.
Paul came out for our first service on new construction. He was an excellent technician. Friendly and very knowledgeable, he very quickly fixed our noise problem and then proactively checked everything else with the door. He also took the time to walk me through the details of the system and gave lots of helpful advice on future maintenance. Very much appreciated his kind and helpful attitude, thank you!
On time, efficient, friendly and polite. Happy with the garage door tune-up.
Great service and very efficient! Our tech was on time and very helpful and polite. Highly recommend Bresser Bros!
I had a pleasant experience with Besser Bros Garage. The technician on sight took care of the job in a timely manner and was very knowledgeable. He gave some tips and treated me with kindness and respect. Thank you for the help and being so friendly.
Service was on time. Good communication. Fixed my main problem and then recommended other potential issuesCleaned up after job. Nice guy. Happy to have my garage door fixed so quickly
In thirty minutes, Paul adjusted our garage door to meet the trim, lubricated all parts, educated us on important emergency aspects, and added HomeLink to our Tesla. Paul is highly experienced and arrived with warmth and heart toward us as new homeowner's. He valued serving us and we value him also! We very much appreciate his attitude and work! In addition, the ladies answering the phone and texts are a tremendous asset, always professional with understanding when things arise. Courtney is courteous and compassionate and Jasmine is attentive and empathetic. We will continue to trust them with issues we see in the years ahead.
Paul was very efficient, polite and went the extra mile to explain things and give instructions for follow-up care. He was awesome!
Paul was very professional & he fixed the issue within 10 mins with proper explanation
My technician determined the problem in just a few minutes gave me. Bid and completed the job. And kind every step of the way
Best of the best, went above and beyond for everything. Thank you so much!
Excellent service from Paul, gave me garage maintaintance 101 after the service as well
This was great service, a little pricey but even that Jim worked with me on. Neat clean work and in a timely manner.
Michael and Alex were great! They went through everything step by step. Actually saved me some time having to replace the whole door, by re-bracing it! They were polite, they worked in my garage for about 3 hours, before they could open it to get the cars out! I hope when I do have to replace my garage door, I have Michael and/or Alex show up! Thank you both for everything!!
Great customer service and worked with most of my requests for a quick turnaround. Only wish is that they could do quotes over the phone. Overall great experience.
Great experience! The worker was quick and very informative and helpful. Glad we went Roth Besser Bros Garage Doors company!
We have been in our house over 30 years and Besser Bros is the only company that has worked on our garage doors and we have always been happy with their work.
Excellent! Very professional, called ahead of time to say when they would arrive and called when the work was done. Would use Besser Bros again in a heartbeat!
Paul is phenomenal. Explains the maintenance and care of the garage door while providing top quality service. This level of dedication to one’s craft is rare. Highly recommend.
I had a great experience with Besser Bros. It was very easy to set up an appointment. They were even able to send someone out two days earlier than planned because they had a technician in the area. When Jim arrived, he was very friendly and knowledgeable. He walked me through all my options. We opted to have a new garage door opener installed. He did a great job and cleaned up everything as well. I would highly recommend Besser Bros for all your garage door needs.
Thank you to James and Mo for the excellent installation of my Liftmaster 87504-267 garage door opener… I absolutely love it! They were on time, efficient, friendly, and knowledgeable. Once installed, they patiently answered all my questions and taught me how to work the various settings in the controllers. I spent many hours researching openers and companies. Once I decided on a Liftmaster model that fit my needs, choosing Besser Bros for the purchase and installation was a “no brainer”. What a great company!
Paul was amazing. He provided professional old-school service and took the time to educate me on how to help maintain our garage door. Truly appreciate the professionalism and amazing customer service.
The serviceman explained all that he was going to do and told me how much it would cost before doing the work. When the work was completed, he went over everything he did, which gave me confidence that it was a job well-done.
I just had the best experience with Besser Bros Garage Expert Paul Maltzberger. He is amazing! He taught me everything I needed to know about my garage, fixed how everything I had asked for, was great conversation, and most importantly, was a very kind and intelligent person. I was very comfortable having him over and was so happy I got to meet him. I hope I have him over whenever I am in need of garage assistance (which should not be for a while because he did such a good job). Paul pays very close attention to detail and to his customers needs. He is extremely knowledgeable and passionate about his work and Besser Bros is extremely lucky to have a person working for them as amazing as Paul. Now I am a fan of garages (I never knew I would say that) and of Paul! Thank you Paul so so much you rock!
James was professional and did an outstanding job in installing a new garage door opener and touchpad.
My experience with Besser was excellent from the professional telephone reception (thanks Courtney) to the scheduling (around the birth of our first granddaughter) to the detailed, competent and professional installation (thanks Jim). Jim never sat down once in the process and didn’t leave until he was satisfied with every adjustment. (Thanks Besser!)
My garage door came with the house so I didn't choose Besser Bros but it's definitely the luckiest find for my home. I had Paul come out twice to fix the alignment of my door and for another big job. The first time Paul explained to me everything about my garage door, all the features of the motor including camera and backup battery, cycling the battery to make it last longer etc which was very informative because the builder did not say anything during the walkthrough. He aligned my garage door correctly in a matter of 1 minute and greased the arm free of charge! The second time he came I had to get the header replaced on the frame of the garage. That's not Paul's duty but after waiting for more than 1h 30m for the framers to show up he took matters into his own hands. Paul's worked on everything in a house so he knew how to install the header right. After gathering some scrap wood, he did what the framers should have done in the first place and added some backing. Instead of leaving me with a garage door in worse off condition than before the appointment he went the extra mile and improvised to come up with a solution. This is the second time I've seen Paul so I can say with confidence he really does care about doing the job right and taking care of the customer. Paul's got a great attitude even through some adversity and really cares about his job which is so hard to find.
We’ve been using them for 25+years on multiple properties. Excellent service, appropriate pricing, prompt service. James was our recent technician with an assistant. Very happy with their service.
Great service! Both the technician and the scheduling staff are professional and helpful.
Paul came on time and completed service really quick. He also explained some functionalities that I didn’t know before. Really nice work!
Paul was a amazing guy. He solved the issue with my garage door. He surely knows what he was doing. Great checkup protocall was done and very satisfied.
Great experience and learned a ton about garage doors! 10/10 would recommend.
I had to have a new garage door opener installed and Besser Bros was helpful in getting it scheduled quickly and at my convenience which is so appreciated! James was my Tech and he was great, very professionally and quick. I did have an issue with it opening on it's own but they were very accommodating in taking care of the problem and I'm a very happy customer. A shout out to Courtney in the office as well; she was a gem to deal with! Highly recommend them if you need services! Lee D.
We just purchased a custom wooden garage door from Besser Brothers. We had used them to replace springs on our old garage years ago, and my parents had used them for a new garage door a few years ago as well. We had nothing but positive experiences, so we went to them again when we started an exterior remodel on our home.Martin was assigned to us and was so patient. We had a lot of questions and even changed our door style and look at the last minute. He graciously helped us and kept us updated.When our door was ready, technicians Kyle and Walter came out and continued to give us an amazing experience. They were so kind and helpful. They cleaned, they communicated, and they worked all day during a high temp August day. They still ended the day with smiles and a helpful attitude. They were exceptional!Our door needed a little bit of adjustment and work with new springs, and Besser Brothers was upfront and quickly responded to helping us with this immediately to make sure the door was as smooth as possible.It is rare you have a GREAT Experience with a business in every area, but we did have 100% outstanding service in all ways from Besser Brothers.
I just have to say after I went to Home Depot to install a new garage door and opener I didn’t get the high lift track so I called for a year trying to find someone to do it. I used Besser Bros years ago and thought ok I’ll call so when I did Martin came out looked at everything was very personable and explained everything . He gave me a quote the next day and I scheduled it . James came out and what we thought would take 4 hours took 8 hours with cutting pieces ect to make it work. They worked all day so hard and by the end of the day it was perfect!!!! . Use them! They are by far the best at what they do .
Carlos C-TL from Besser Garage doors did an outstanding job changing the springs on our double garage door. He was knowledgeable, professional, polite and efficient.He explained the situation clearly to us. As a customer we were satisfied as we could make an informed decision on what options to choose to resolve the garage door problem.Carlos educated us on how to maintain the hinges on the garage door.We are grateful for the excellent service he provided.Thank you, Carlos.
Courtney from the office was amazing. She went out her way to find serviceman for us even they were all busy on Friday. She kept me on the phone for ten minutes until she found Martin R. Thank you Courtney!! Martin R was also very professional. He came with all the right parts and repaired it nicely.I backed up my car with the rear side door open. The garage door was partially damaged and wouldn’t be able to close. Without the excellent service from them. We would be stuck at home over the weekend. Thank you again Courtney and Martin R. Thank you Besser Garage Doors!
Thank you, the door looks great, the technicians were on time and did a terrific job. The entire job was a great experience and well worth the investment. Ray
We had a service request to get our weather striping secured and Paul was amazing. He not only took care of our issue, but was nice enough to grease a squeaky garage door. To take it a step further, he took the time to program our remote for both doors and then taught me how to open the garage in case our power went out, and also to preserve and extend the backup battery life. Overall, we couldn’t have gotten a better person to come out. Paul is old school, honest, straightforward, has a great sense of humor and even better customer service. Thanks again, Paul!
Service was first class. Arrived on time. Garage door opener was on its last leg. Our tech repaired it and told us it was only a temporary fix but got us thru the holidays. So when it finally “bit the dust”. We called and got the new opener installed in less than an hour. I’m a Realtor and have recommended Besser Bros. Dozen of times to my clients over the years.
Paul just stopped by my new home today to solve the sensor issue of my garage door. Besides that, he kindly gave me a quick training with a sense of humor on how to use the garage door property in terms of maintaining battery health and under situation of power outage. He is an indeed that kind of nice and kind people. Thanks!
I have used Besser Brothers for over 7 years and have always had great service. They are prompt, professional and reasonably priced. We have solid wood, custom garage doors that are very heavy and Bresser Brothers keeps them working.
Besser Brothers installed a double and a single WOOD garage doors for me in 2012. They continue to service them every 1-2 years. They are awesome. Not a problem whatsoever.From all the techs Mr.Bereznyak is my favorite - very knowledgeable and witty.
I had the pleasure of working with Besser Bros for my garage door installation and I must say, I was thoroughly impressed with their professionalism and craftsmanship. From start to finish, the team demonstrated a high level of skill and efficiency. I am absolutely in LOVE with my new garage door. It's a Raynor Garage Door, and is stunning!!The installation process was a breeze and the end result surpassed my expectations. The new garage door not only looks great, but operates smoothly as well.What really caught my attention was the attention to detail the Besser Bros team put into their work. They made sure everything was properly aligned and secured, and they took the time to educate me on the proper usage and maintenance of the door.I highly recommend Besser Bros for anyone looking to have their garage door installed. They are a team of true professionals who provide top-notch service and quality work. I couldn't be happier with my experience and will definitely be utilizing their services in the future!
Garage Door Services
Besser Custom Made In-House Wood Doors
At Besser Bros., we know what it’s like to look for hours on end for the perfect garage door only to come up empty. You may even know the exact the door you want that you can practically see it. We can help turn your vision into a reality with our beautiful and durable custom-made wooden garage doors.
Amarr
Our Amarr offering of innovative and great looking garage doors is designed for timeless beauty and engineered for long-lasting durability. No matter the style of your home, Amarr has a garage door that complements your home’s architecture.
Raynor
Raynor’s superior support, commitment to quality, dedication to innovation, and trade integrity make dealers, architects, and homeowners a consistent partner of choice.
Alumadoor
Our full view collection of contemporary glass-aluminum doors offer a range of window and frame options to enhance your home’s curb appeal.
